Shipping

We are aware that shipping is one of the most complicated processes when shopping Online. Regiment Valkyrie Offers  shipping to all applicable destinations. To optimise delivery times, you can select your shipping country in multiple products so you can receive your products faster! We want our customers to have realistic shipping expectations when buying from our store. We are working hard to provide you with faster shipping rates As a business we look down on false fast shipping promises and unnecesary charges. 

 

Due to the COVID-19 Global Crisis products may take 2-5 weeks for delivery. We use North American Suppliers to accelerate shipping times and stimulate the local economy.

Appreciate your support and understanding!

 

We offer international shipping!

Standard Shipping Time

US and Canada: 16-22 Business days*

Australia and New Zealand: 15 - 30 Business days

Europe**: 14 - 22 Business days

 

Other countries: 14 - 30 days

* Business days

Buisiness days are also known as standard labour days. This means Mon- Friday 

 

Processing time

The order processing time might take up to 2-4 days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you. Processing time should be added to the total delivery time.

Delays

In very rare occasions, the delivery may take longer than the standard shipping time stated above. Most of the delays are caused by the customs, that, unfortunately, we can’t control. We seek your patience and understanding should this happen.

Separate shipments

We strive to only ship complete orders. However, in particular cases, your order can be split into several packages. This is mainly caused because we have  different supply warehouse’s locations across the globe to get your items to you faster and while engaging in the North American Economy. This is why you will be provided with two or more tracking numbers. Times like this require us to buy as local as possible, not as cheap as possible.

Customs fees

In most cases, customs fees do not apply but you may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers).

Track your order

If your order has been shipped using a trackable service, you can follow its journey to you. You'll receive a shipping confirmation email once your order is fulfilled. Simply click on your tracking link in the email to view the up to date tracking information.

** Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. These countries include Algeria, Tunisia, Albania, Kosovo, Belarus and some others. We are sorry for this temporary inconvenience. 

In case you have any questions, please contact us

at: gethelp@Regimentvalkyrie.com